Available courses

Test your knowledge before starting the course.

Defines information security, explains why it’s important, who is responsible, and how to classify and respond to incidents.


Provides an awareness of the threats and vulnerabilities to which information is subject, along with the countermeasures, objectives and techniques used by hackers to gain information.


Identifies security best practices and how to apply them in the workplace and in home offices. Also covers securing passwords and emails, and exchanging information securely.


Describes how to secure communications when on the road, including what to do before you leave, how to maintain security while on the move, and in offsite locations.


Demonstrates how to protect information in the cloud, increases awareness of advanced persistent threats and provides web browser best practices.


Explains the benefits and risks of social media and how to use it safely.


Covers mobile device threats, safety and best practices, as well as "bring-your-own device" threats, safety and policies.


Symantec Education’s PCI DSS web-based training helps an organization’s employees understand what PCI DSS is, the terminology used in the Payment Card Industry, the types of information that need to be protected, the impact of a security breach under PCI DSS, and their responsibilities under PCI DSS. 

Topics covered in the training module include: 

PCI DSS 

  • What is PCI? 
  • Why the standard (DSS)? 
  • Who is Involved? 
  • Merchants and controls 
  • Requirements overview

Cardholder Data

  • What is Cardholder data?
  • When does PCI DSS apply? 
  • Forms of merchant authorization 

Compliance

  • Principles of PCI DSS 
  • Key compliance points
  • Data breaches 
  • The fraud cycle
  • Reporting procedures Best Practices 
  • Protecting stored cardholder data

HIPAA regulations mandate a security awareness and training program for all members of its workforce, including management. 

  • Symantec provides interactive training for anyone under the HIPAA umbrella. 
  • Comply with the stringent state and federal privacy laws and reduce risk of breach, fines and damage of reputation. 
  • Minimize the risk and impact of human frailties. 
  • Foster a culture where privacy and security are valued and your staff understands the risks of their actions. 
  • Security is a “people issue” - take it directly to your people.

 Learning about information privacy as it relates to yourself will help you to better understand the needs of your customers and business partners. This course defines personal information, describes how personal information is collected and used, identifies privacy laws and how they relate to your organization, and illustrates best practices for maintaining the security of personal information.

Your users are consistently told which sites they cannot visit while at work, but many do not know why. This module outlines how those sites pose a threat to your company’s security in order to eliminate a user’s willingness to visit those sites while at work.

Creating a complex password isn't hard - remembering it is.  This module teaches efficient new methods of creating and remembering complex passwords required for your organization's security.

Every day we handle sensitive personal and organizational data that needs to be disposed of appropriately. This module outlines what data constitutes sensitive data and how to make sure it remains secure before and after you have used it.

Do you have insurance on your house, car, or even your life? Backups for your information is like insurance for everything else – it doesn’t seem necessary until something terrible happens. This module outlines what needs to be backed up and how to effectively do that, so that you aren’t caught in a bind.

We all enjoy our privacy, and in our modern, digital world,privacy is especially important. This module teaches users what needs to be kept private and how to best protect that privacy.

Most know that an organization can be attacked from outsiders like hackers and social engineers, but few understand that an organization can be attacked from the inside. This module outlines different ways an organization can be attacked from the inside, as well as how a user can be on the lookout and prevent these types of attacks.

While it is a very important European-based privacy regulation, the General Data Protection Regulation (GDPR) reaches worldwide even if you don’t live or work in Europe. This module provides an overview of the GDPR, including appropriate security processes for handling and storing sensitive or personal data and proper reporting of any data leakage.


It's not rocket science anymore.  Hackers can get in a variety of relatively easy ways - and most of those are through the user.  This module reviews the different techniques used.

The Internet is an awesome resource; but without the necessary precautionary measures, it can be a real source of trouble. This module outlines how to securely use the Internet so that users can enjoy the resources without exposing themselves to the risks.

The Internet is an amazing tool that has given us access to an unprecedented amount of information, as such things that were once rare to know are now easily found on social media sites and web pages. This module teaches users how information on the Internet can be used against them and how to best protect themselves.

Working remotely has become more and more common leading social engineers to take advantage and hack sensitive information. This module illustrates different practices that should be avoided while working in public to ensure that you and your work are secure.

Our modern networks contain a multitude of expensive filtering devices and software, but what about the human?  This module outlines how users within your organization are a vital part of keeping your organization secure through filtering the information that enters and exits your network.

One of the biggest threats to an organization’s security is the user that is susceptible to phishing attacks. This module teaches users how to identify different types of phishing attacks.

Wi-Fi connections are everywhere! Connecting to Wi-Fi at your favorite café provides convenience, but not without risk. This module teaches users what to watch out for when connecting to public Wi-Fi, as well as what to avoid doing while connected.

HIPPA governs the privacy of an individual's medical records.  Training in HIPAA is mandatory for any employee that has access to patient data.  All employees of an organization charged with maintaining HIPPA compliance need to know how to protect this data, and you can be held accountable for those records.  This module does just that.  It explains the what, how, and why behind HIPAA.

PCI DSS is an information security standard which was developed to increase and protect cardholder data during and after a financial transaction.  It provides a global standard of technical and operational requirements, which ultimately results in a much more protected and happier consumer.  This module is a high level explanation of what PCI DSS is, and how every employee is affected by it.

This module covers the protection of data, personal info, and more. It also covers the Privacy Act, HIPAA, E-Government Law of 2002, and FISMA. These laws mandate what security controls must be in place and followed in order to keep information safe and secure.

While federal and program-level policies help establish broad foundational standards, system-specific policies help to ensure the security of computers, networks, applications, and data.

When done right, the policies defined by the information security program determine what is valuable, who should have access to it, how it should be protected, what training is required for different levels of personnel, and what happens when a security issue arises.

This module focuses on the importance of all the different functions within the security organization.

The IT department is in many cases the first responders to a security incident.  Because of this, it is a critical piece of the overall Information Security puzzle.  IT and InfoSec need to work together as a single unit in order to provide the more secure environment.

Failing to meet legislative security requirements costs companies big money, and the implementation of an information security program is the organization’s defense against that potential loss. This module compares a well-run information security program to a factory, to be set up with a proper plan and well maintained throughout.

Contractors can be a great value to an organization. However, they can also introduce risk to an organization. Contractors are given access to secure data. When their contract expires, the threat of them leaving with that data must be avoided. This module explains the importance of screening, documentation, contracts, and more.

Every security program revolves around CIA Triad-Confidentiality, Integrity, and Availability. This module explains the importance of remembering these three words, ensuring data and information are kept safe.

The help desk is a crucial part of the information security program in most companies, and as such, should have an extensive understanding of security concepts as well.

Ensuring that sensitive information is kept safe and making sure that the information doesn’t get into the wrong hands is critical. One example is segregating devices to protect the data that is being submitted. This module focuses on moving data in secure methods, such as encryption and more.

IT Architecture can seem confusing. If you don’t know your way around, it can seem a bit baffling. This module explains how to build an IT Architecture and demonstrates how all the parts work together to support one another, such as clouds, firewalls, and networks.

What measures are put in place to ensure that hackers can’t get in to do damage? This module focuses on network access control to allow only those who are authorized to connect their host to the network. It also focuses on segregating network zones and protecting against low-level network attacks and traffic interception, along with alerts to any threats that may exist.

In information security, we define risk by Ira Winkler’s risk equation: Threats multiplied by vulnerability, divided by controls or countermeasures, all multiplied by what’s at stake. A threat is anything that can harm you or your system. A vulnerability is anything that is considered a weakness in the system. Controls are something that mitigate or deal with threats or vulnerabilities.

Risk and business go hand in hand. Risk analyses and assessment is designed to fill in the variables for the risk equation for the organization. This module shows how to apply the risk equation to the organization to make sure that the security budget is being spent wisely. The module states that four threats or vulnerabilities are in the organization, identifies what the probability and impact those threats are, and analyzes the balance between threats and countermeasures.

When creating an effective IT system, all of the relevant vulnerabilities, threats, and their control measures must be actively observed and considered in order to present the most efficient and secure solution.

The purpose of the Audit and Assessment business unit is to provide an objective, external set of eyes - as a third party - to ensure any IT solution is truly as secure and effective as possible.  This module covers those aspects and explains how Audit and Assessment fits into the overall InfoSec posture.

While IT is in charge of the organization’s infrastructure, they can’t be entirely responsible for the data on the systems. This module explains the divide between the IT Department and the business process owners of the data (finance).

This module explains the importance of each role within an IT department. The module uses the “factory” metaphor again. Each part of the machine, or factory, must work efficiently in order for the entire process to run smoothly.

Proper personnel security is of utmost importance. The policies and practices implemented should reduce the risk of theft, fraud, or misuse of information by employees, contractors, and third-party users.

With the changing working environment and the addition of remote work environments, we are now able to access work resources from coffee shops, home, or even airplanes. This module explains the importance of security of VPN’s, USB’s, and more. Some of the remote access solutions in the module include limiting the resources that are provided to remote users and strongly enforcing the use of secure authentication mechanisms.

Each technology that an organization deploys goes through distinct phases of its deployment. Because of this lifecycle, information security controls need to be integrated at each step to ensure that risk is minimized and each technology runs smoothly. This module focuses on the different steps to make sure this happens.

Even though Information Security did their job making sure that the system was secure when it was deployed, the hackers in the world never give up. Information Security needs to take into account how the day-to-day operational activities of this security organization will change to account for a new solution.

Because of regulations, federal agencies are required to prove that they’re doing their jobs protecting information under their control and on their IT Systems. This module explains the process and how this process is designed.

At some point, every business will have to deal with outside vendors and contractors. And in working with these vendors, many things regarding security can go wrong. This module explains the risks in the contracting process that should be taken seriously.

This module explains the importance of physical security and keeping the information within your organization safe from a physical standpoint. It focuses on details such as door locks and access cards, making sure that only those who are granted access to a certain location can access it.

A critical component of your organization’s security is how your employees handle the data that they are entrusted with. This means they have to manage how they ship, store, destroy, label, and back up media that they use for work purposes.

Let’s face it, things will go wrong within an organization. But how you plan for the disaster is the difference maker. With a proper plan for the disaster that you face, it can be responded to effectively, and it can be minimized.

In security, we talk about threats to our users all the time. Yet every organization spends time, money, and resources on security awareness training. The most important thing to remember is that awareness training is two separate acts. The first goal of what we call “awareness training” is literacy. We put users through this training so they have a common vocabulary about information security. The second step in creating a security-aware user is behavior design. Changing user behavior is often taken for granted.

The constant evolution and change within the threat landscape causes the entire industry to constantly change the education landscape.  We need to re-engineer security education on a regular basis.

What is the Internet of Things? What does it mean? The Internet of Things is literally a thing that has access to the Internet. In this module, we will highlight the terms associated with the Internet of Things and help you understand the risk versus rewards of internet-connected devices.



Access Control is a collection of methods and components used to protect information assets.  It is used to control the confidentiality and integrity of a secure system.  It ensures that certain information is available only to those authorized, and those who are not authorized, cannot modify secure information.

Traditional business email compromise (BEC) scams involve a fraudster emailing a CFO or equivalent member of an organization, pretending to be the CEO or another high-ranking official of the company. The aim of this type of scam is to trick the recipient into carrying out a large and “urgent” wire transfers.

Technology is everywhere in our world. When we think about protection, we know that technology provides countless tools and solutions like anti-virus, firewalls and SPAM filters. There’s an attack that technology is unable to protect, however. It is the attack on people and it’s called Social Engineering.

While systems are designed to prevent issues from happening, no security control system is 100% effective against attacks.  When this happens, a fast and well-practiced response is what allows an organization to limit losses from an incident.  The most important factor in quickly responding to successful attacks is to have a well-prepared Computer Security Incident Response Team (CSIRT)

HIPPA governs the privacy of an individual's medical records. Training in HIPAA is mandatory for any employee that has access to patient data.  All employees of an organization charged with maintaining HIPPA compliance need to know how to protect this data, and you can be held accountable for those records. This module does just that.  It explains what, how, and why behind HIPAA.

PCI is an information security standard which was developed to increase and protect cardholder data during and after a financial transaction.  It provides a global standard of technical and operational requirements, which ultimately results in a much more protected and happier consumer.  This module is a high level explanation of what PCIis, and how every employee is affected by it.